Shipping and Delivery

Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
  • For simple flat rate shipping: We offer $19.95 flat rate shipping to Australia.

Shipping Options

Price

2-5 Day Delivery

$19.95

2-3 Day Shipping

$23.95

NOTE: We are not responsible for any shipping carrier delays.

  • 24/7 Friendly

    Support Team

  • Free Shipping

    over $399*

  • Secure Online

    Payments

  • Money Back

    Guarantee

Pre-Order Items

Pre-order dates are indicative only. If you place an order for items that are marked pre-order, we will endeavour to process your order as soon as the items are in stock.

If you have placed an order with pre-order items, we will wait until the entire order is in stock to process your order. If you would like your order in partial shipments, please contact info@ausmedicalsolutions.com.au with your Order number to request for us to ship the in-stock products in advance.

Australian Medical Solutions is not liable for any delay in delivery. Please allow extra time for orders to be processed during sale and promotional periods and during the Christmas shopping period

Order Process

  • 01.

    Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

  • 02.

    Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

  • 03.

    If you have any questions about your order, please contact us right away at info@ausmedicalsolutions.com.au We will be unable to make changes to your order once it has been shipped.

  • 04.

    Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.